| SHIPPING METHOD | COUNTRY OR REGION | COST | SHIPPING TIME (BUSINESS DAYS) |
|---|---|---|---|
| Standard Shipping | United States | FREE for orders over US$59 | 8-14 |
| Canada | FREE for orders over US$59 | 10-25 | |
| Australia | FREE for orders over US$59 | 7-15 | |
| United Kingdom | FREE for orders over US$59 | 6-10 | |
| United Kingdom | FREE for orders over US$59 | 6-10 | |
| Germany | FREE for orders over US$59 | 10-15 | |
| Spain | FREE for orders over US$59 | 7-13 | |
| Italy | FREE for orders over US$59 | 8-15 | |
| Mexico | FREE for orders over US$59 | 10-20 | |
| Israel | FREE for orders over US$59 | 10-25 | |
| South Africa | FREE for orders over US$59 | 10-25 | |
| Other countries | FREE for orders over US$59 | 12-25 | |
Delivered
Order Successful
Once you have successfully placed your order, you will receive a confirmation email from us. Should you have any requests regarding your order, please inform us as soon as possible, prior to your item entering the processing stage.
Processing
Please note that for orders containing multiple items, the processing time will be determined by the item with the longest processing duration. We are pleased to announce that most orders can now be shipped within 24 hours. However, a small number of orders may still require 3 to 5 business days based on stock availability. Keep in mind that processing time is separate from shipping time, so the total duration to receive your order will be the sum of processing time plus shipping time. If you encounter any issues with your order, feel free to submit a ticket to our Support Center for further assistance. Our dedicated customer service team will reach out to you within 24 hours.
Tracking Your Order
It may take a few days for tracking numbers to activate on the tracking website. If the information is not available immediately, please check back later. Rest assured that the estimated shipping timeframe remains valid despite any updates on the tracking site. We highly recommend that customers purchase shipping insurance during checkout for added peace of mind while awaiting their package.
Tax and Duties
Tax
Please be aware that all packages are shipped from our warehouses in China. Our items are shipped duty unpaid, meaning import tax may apply depending on your country’s customs regulations and the shipping method chosen. For more information, you can check with your local Customs Office.
Notice for Argentina Customers
A tax ID number is necessary for Argentine customers who opt for expedited shipping at checkout. Ensure you fill in your tax ID to avoid any clearance issues or delivery complications. Please refer to the screenshot below.
Contact Us
If any issues arise during the shipping process or after receiving your item, please do not hesitate to contact us. Our customer service representatives are here to provide you with a satisfactory solution.